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How To Optimize Your Call Center and Customer Service Process

How To Optimize Your Call Center and Customer Service Process

🕔16:53, 18.Apr 2016

If you want your customers to be happy, avoid making them talk to an automated system. If you know that your company is going to be busy during certain hours or you need extra help after your business has closed,

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4 Secrets To An Uber-Efficient Contact Center

4 Secrets To An Uber-Efficient Contact Center

🕔08:00, 15.Nov 2015

More and more consumers prefer to do business by phone. Since every contact matters when it comes to attracting new clientele and retaining existing business, it’s critical that you hire experienced call center agents who are dedicated to making customer

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