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Tag "customer service"

5 Reasons To Outsource Your Company’s Communications

5 Reasons To Outsource Your Company’s Communications

🕔00:00, 25.Apr 2016

More businesses are outsourcing various elements to other companies as each day passes. One area that businesses are starting to outsource greatly is the area of communications. Such businesses are hiring other companies that can conduct sales and marketing calls,

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How To Optimize Your Call Center and Customer Service Process

How To Optimize Your Call Center and Customer Service Process

🕔16:53, 18.Apr 2016

If you want your customers to be happy, avoid making them talk to an automated system. If you know that your company is going to be busy during certain hours or you need extra help after your business has closed,

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5 Safety Issues For Retailers To Address For A Safe Customer Experience

5 Safety Issues For Retailers To Address For A Safe Customer Experience

🕔23:07, 20.Nov 2015

As a retail store owner or manager, you may be aware of the importance of providing your customers with a safe shopping experience. Even a minor slip and fall accident, for example, could result in considerable liability expense, negative publicity

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Business Marketing: How To Make Your Business Stand Out To Potential Customers

Business Marketing: How To Make Your Business Stand Out To Potential Customers

🕔18:13, 12.Nov 2015

According to marketing experts, there are five ways to make a business stand out. You’ll need trendy business cards, a professional blog, a nice brochure, a great logo, and trendy business cards. Once all of the pieces are in place,

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5 Ways Business Owners Can Best Target Potential Customers

5 Ways Business Owners Can Best Target Potential Customers

🕔07:00, 27.Oct 2015

For a business to succeed and remain relevant in the market, it should well identify potential consumer needs and wants and thereafter modify their products or services toward their full satisfaction. They should also carry a wide research to identify

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Rating Customer Service: Are Mystery Shoppers Right For Your Industry?

Rating Customer Service: Are Mystery Shoppers Right For Your Industry?

🕔19:18, 16.Oct 2015

With a global business climate that is constantly increasing in its competitiveness, many enterprises today are turning to mystery shoppers to strengthen their customer service. While this growing trend was originally the purview of mainly retail businesses, today it is

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Business Psychology: Learning How To Make Your Products Stand Out To Potential Customers

Business Psychology: Learning How To Make Your Products Stand Out To Potential Customers

🕔21:50, 5.Oct 2015

Consumers are bombarded every day with advertisements for new products on the market. Manufacturing companies face the daily challenge of determining the most effective ways to make their products stand out to potential customers. By focusing on the three key

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